StubHub clearly does not! The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. Now the Nets have to hope for good news on Kevin Durant. make sure none of my charges go through and cancel any pending charges. He had created the account years ago. Help us improve this article with your feedback. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. 20 Marquette hosts No. No. There were still plenty of comparable tickets available that the customer could have purchased without me having to pay for it. e-mail: [protected]@forensic.lt Desired outcome: Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. Kind regards, If it's wrong, select 'Add New Payment Method,' then 'PayPal,' and follow the steps to link your account with StubHub. Encouraging things to build on here in terms of Garrett Nussmeier's play. Neither did I. If youre looking to sell your tickets on StubHub, well show you do so. Just enter the barcodes of your tickets, or possibly enter the section, row, etc., set the price, and youre good to go. You get paid after the concert now are used to be when the tickets were delivered but now you'll have to wait 5 to 8 business days after the concert. people. However at StubHub states that it is with you all of the way. StubHub Fees How Much Does StubHub Charge? Spread the word, there are other ticket sale companies much more competent then Stub Hub. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Eight months after the acquisition, StubHub reached . You can't make changes in the StubHub app. Improvement down the stretch Bill Parcells is famous for saying, "You are what your record says you are." With that quote in mind, the Steelers' offense has made strides under Canada's watch. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. After the switch, you will enter the email address you use to access the community in order to reset your password. Along with a larger site redesign, StubHub is now experimenting with showing buyers the amount theyre charging, but only if they really look for it. Total bait and switch from Stun Hub. To understand how you'll know if your tickets sell, see. Can anyone cast any light on the actual process? For example, on the sale of a $100 ticket, the buyer would pay $110. My sister and I looked through reddit and I eventually . Fees I've not received any notification from stubhub or my bank that any refund has been made to me Desired outcome: Pay attention to whats being charged, and look for ways to save money on sports, concert, and theater tickets (see below). If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. StubHub's acquisition by eBay was announced in January 2007 for a reported $310 million. That simply means the tickets were not used. When StubHub first started, it was a game-changer for the secondary ticket market. No. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. All rights reserved. * In the photo I've included you can see the order was cancelled. 2.) order no. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. My spidey-sense tells me that someone is telling porkies. Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. Its a little crazy the MLB, which has partnered with StubHub to cash in on the baseball tickets being sold on StubHubs site has the most straightforward answer on StubHubs fees: It is free to list tickets for sale, and to search for tickets to buy on StubHub. If you decide to exclude yourself from the Settlement, you will receive no benefit from the Settlement. Gather all the information you have on the purchase. Very shady and any feeling of trust I had is now destroyed. I know at this point the latter is not possible. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. Wait for a StubHub representative to reach you. Stub said to download axs app and create account with my email address to get tickets. There a lot of hidden cost and rules. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. I am a first-time user. When you see it When Stubhub acquired Ticket Technology, the original 48 brokers that were using that POS received a discounted commission fee as part of the agreement. STUBHUB has hit a new low is their ability to deceive Oct 2016 - Sep 20215 years. If you sold tickets on StubHub and got an email your payment is on hold. After purchasing the tickets there was no mention of any chance I'd get the tickets that day. OrderID #[protected] If youre looking to buy tickets on StubHub, well show you how to do it in the cheapest way possible, as well as show you how to find cheap tickets that may not be on StubHub. By signing up you are agreeing to receive emails according to our privacy policy. Ways to get paid when selling tickets on StubHub How to see your payment history Being paid through PayPal but the PayPal email is wrong StubHub payment is unclaimed StubHub payment is on hold Updating your payment method on StubHub listing Removing direct deposit details Expected payout if tickets sell Charged because my StubHub sale was canceled If we emailed you that your payment is unclaimed and we paid you through: PayPal: Your funds are waiting for you to claim them. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Thats ridiculous. 2 hrs ago 2 min read. Processing/Shipping & Handling fees are non-refundable. StubHub does not buy or sell tickets, they are a brokering site that matches buyers & sellers for a fee. | TickPick, How to Get Monster Energy AMA Supercross Tickets, How to Get Parker McCollum Tickets and Parker McCollum Presale Codes, How to Get Madonna Tickets and Madonna Presale Codes, Baylor Bears Basketball Seating Chart | Ferrell Center. Use of this website signifies your agreement to our. Ok, go back to hideafee. Royce O'Neale's putback with 3.2 seconds left put Brooklyn to stay, and the Nets beat the Miami Heat 102-101 on Sunday night in a game where Durant left in the third quarter with a right knee injury. ever since they went through a software update they "call it" last summer I've had nothing but issues. Skulduggery at its finest. If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. Staffing at StubHub had increased to 350 workers by the time of the sale. StubHubs confirmation email to me said the seller will transfer the tickets on November 2nd. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Desired outcome: Call 1-866-788-2482 to speak to a customer service representative from StubHub. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. We have the answers to all of your questions about StubHubs fees, and as an added bonus, well show how to minimize theegregious service feesthat StubHub charges. Did you find it helpful? The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. I live in Singapore where the StubHub app is not avail. The seller would net $85.. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. Every time the card was accepted, then 5 minutes later received an email saying sale was cancelled. . You can buy tickets on StubHub with all major credit and debit cards. 1st set of Buyers got in Saturday with scanned tickets and no problem. At this point StubHub has $800 minus credit card processing fees. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. My name is Martin Tulare Luckily, weve compiled (and tested!) BUYER BEWARE. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. season tickets), you can select multiple events at once. StubHub Buyer Fees What does the buyer see? Give LSU credit. A Cincinnati native, Sam Hubbard grew up a diehard Bengals fan. What are Stubhubs fees for buyers? I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. Pursuing 'superpower,' No. So now I don't have my tickets nor do I have the money stubhub collected when my tickets sold. Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. Welcome to StubHub Support Support Home / Paying for tickets / Payment methods StubHub accepts Browse by Category Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. I chose 3. The ticket provider has also confirmed the tickets were used. If the Court gives final approval to the Settlement, StubHub will provide for each Class Member who properly and timely completes and submits a Claim Form a choice of cash or a credit to use for a future StubHub ticket purchase. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a . 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ 4 weeks ago I listed my season seats for MLB next year. I ordered tickets but can't view them online even with the access code. - 2 tickets. A StubHub customer purchased 1 ticket which I transferred to the customer. WOW I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. 2021 TickPick LLC. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The Tigers didn't throw in the towel here. I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. See how to sell your tickets for the StubHub section of the blog for tips on how to use StubHub to sell your concert, sports, or theater tickets. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. I dont understand why stubhub, etc are scooping up tickets within seconds when they go on sale, then ticketmaster says sold out. There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the . Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Ranked in the Associated Press Top 25 poll for the first time in two years, No. I do not have payment. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. Is this your company? Use of this website signifies your agreement to our. This content may be old or outdated. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). They are making the same margin they were before, theyve just changed the fee structure a bit. Last year it was acquired by ViaGoGo. Texas A&M is riding the momentum of its biggest winning margin in Southeastern Conference play since joining the league for the 2012-13 season.. Yes, he's dealing with a depleted receiving corps. The Aggies (12-5, 4-0 SEC) also seek their seventh straight win when they entertain Florida (10-7, 3-2) on Wednesday night in College Station, Texas.. Texas A&M is fresh off a dominating 94-53 road victory at South Carolina. You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. make sure none of my charges go through and cancel any pending charges. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. I want payment for the tickets I sold. Make sure your payment info is up-to-date, Did you find it helpful? This complaint was posted by a verified customer. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. The section specifically reads Footprint Center Garage. Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. The 'Payment' tab is automatically open. 9/20/22. All Rights Reserved. 3 if you sold tickets already and have an issue. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Exactly what happened to me! See the link above to learn more. There was absolutely zero transparency. StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. Do some sellers pay different commissions? Desired outcome: We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. In this post, we will take a look at whether based on various legit online reviews and purchase experiences of buyers, StubHub is a legit site for a ticket purchase or not.? The tickets were exactly what I advertised them as. StubHub gets a lot activity from users on Facebook than it does on Twitter. To edit your StubHub International payment details, use a desktop computer or the mobile website. I have spoken with the buyer who used the tickets and said everything was fine. Claim it and get a lot of features. Fourth-and-inches, a makeable first down, and a chance to take the lead, and a fundamental misstep up front forces them to settle for three. Joseph valentino Search through past posts using the search bar at the top of the forum page. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. on all 81 orders I indicated that I will deliver the barcodes a few days before the event. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. The customer didn't claim the ticket so I cancelled the transaction. --- TICKET FEES: All tickets are subject to a per ticket convenience fee to cover the direct expenses of our ticketing system and credit card processing. One of the people I am traveling with his handicapped and one is a young child. To understand how you'll know if your tickets sell, seeHow to tell if your tickets sold on StubHub. The 4 tickets were then sold to 2 customers. If youre just looking to unload some extra tickets, thats probably not for you. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of StubHub. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Well, the last StubHUB CEO lost his job over this change when My CC didn't have enough balance on it for a second $1100, so the payment fee didn't go through. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . Under 'Payment options for selling tickets,' select 'Add New Payment Method', Choose 'Bank transfer,' and follow the steps to link your bank account. Coordinates daily benefit processing, ensuring all third-party . Where can I sign up??? Does PayPal charge sellers outside the US a fee? Things You Should Know. No. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. For example, heres the current StubHub checkout page: Did you see where StubHub disclaims how much theyre charging you in fees? [protected]@gmail.Com Despite the hassle of having to wait and confirm purchases on StubHub, and the nonrefundable nature of them, I printed the parking pass, which was a requirement. StubHub owed him $111.36. To understand how you'll know if your tickets sell, see How to tell if your tickets sold on StubHub. Stubhub say that I did not click the button to complete the sale. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. right here on the same page it is easy to discern, but if you are not paying A review of Stubhub's file was done in February 2022. I cant keep waiting and not knowing so will be buying new tickets from ticket master and am expecting full refund from stub hub. Provide benefit consulting/guidance on all benefit inquiries. This is the only way to get a cash or credit award under the Settlement. Hamilton New York Tickets - StubHub Hamilton New York Tickets 110 people viewed Hamilton New York events in the past hour Events Parking VIP Others No events within 50 miles of Virginia, USA 166 events in all locations Today Jan 14 Sat 8:00 PM Hamilton - New York Richard Rodgers Theatre, New York, NY, USA I'm very upset. we'll process your payment 5-8 business days after the event. sales plummeted. I'll get others. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Yes On the 15th of this month I ordered ordered 2 tickets to see Elton John and was told via email that I should expect another email regarding my tickets. Sep 02 2022. Bought 2 hockey tickets from Hockey. same thing happened to me. [protected] 9/20/22 $54 Read on to get the help you need to contact StubHub. Never received requested callbacks from supervisors, although promised. Ask the Community Lindsay is the author of this solution article. Its too bad that StubHubs User Agreement doesnt talk more about its fees. When StubHub transitioned to showing all-in pricing, they used the opportunity to experiment with charging buyers anywhere from 2% to 20% (on top of the 15% for sellers). I received a second email stating my tickets were for section 105. If youre a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, youll need to be sell hundreds of thousands of dollars worth of tickets every year. % of people told us that this article helped them. checkout. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Every time I input the required information and clicked submit I'd be back to the first window where you are able to choose the sell option. Since eBay acquired it in 2007, StubHub has given Ticketmaster a run for its money in live event ticket sales. Direct deposit:You'll need to wait 30 days for the funds to release and get sent back to StubHub before we can issue it again. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Give it a several hours to a day at least for it to appear in your PayPal. By browsing this website, you consent to the use of cookies. Trending down Cardinals HC Kliff Kingsbury. On Friday,. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. Rimas Butkevicius Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. New Britain, Connecticut, United States. There was no button. Yes Payments will be provided if the Court approves the Settlement and after any appeals are resolved. How do I contact? {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"